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Nefarious activity
...A dental associate contacts the advisory service at MDDUS suspecting systematic breaches of NHS regulations at the dental practice where she works...
Mea culpa
...The letter claims that Dr P failed prior to sedation to double-check with Ms T the tooth requiring extraction...
Emergency treatment
...The dentist points out that it was unfortunate that Mr V was ten minutes late for a 15-minute appointment slot, leaving only five minutes for assessment and treatment...
Upselling complaint
...It is alleged that Dr L did not provide the full range of options and misled Mr K in an attempt to “upsell” more expensive treatment...
Unexpected treatment
...The dentist states that in retrospect it might have been appropriate to pause and more fully explain the options, giving Mr U time for reflection before agreeing to the revised plan...
Needless extraction
...The letter states that Dr K incorrectly attributed the patient’s ongoing jaw pain to an impacted LL8 and failed to investigate other potential causes...
Say nothing?
...The mother requests that should the child’s father phone the practice asking questions in regard to the young girl’s dental treatment no information should be provided...
Substandard RCT alleged
...Dr N is alleged to have failed to clean/fill the patient’s root canals at UR8 to an appropriate standard and had to ask for help during the treatment...
Broken root
...It is also alleged that Dr U failed to obtain informed consent from the patient in neglecting to warn him of the risks involved with the procedure...
Registered with conditions
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