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Subscription slip-ups

Ensure essential subscriptions are paid to avoid inadvertently being erased from the register.

  • 30 June 2014
  • Risk alert

Health literacy and informed consent

Low health literacy is not just a problem for patients with limited education or reading ability.

  • 30 May 2014
  • Risk alert

Departing from guidelines

CLINICAL guidelines are not legally binding but clinicians should exercise caution and discuss the matter with patients before going against recommendations.

  • 30 April 2014
  • Risk alert

Protecting victims of FGM

FEMALE genital mutilation (FGM) is more common in the UK than most people think.

  • 31 March 2014
  • Risk alert

Smartphones at work

Always consider patient confidentiality and seek permission before using your phone at work.

  • 28 February 2014
  • Risk alert

Incentives and inducements

Incentives have their place in improving quality in healthcare but the needs of patients must still come first.

  • 31 January 2014
  • Risk alert

Bullying risks patient safety

Be aware that bullying/harassment creates a poor working environment that can negatively impact on patient safety and care. Seek advice early before the problem escalates.

  • 27 December 2013
  • Risk alert

Parental disputes over access to records

Avoid becoming drawn into parental disputes by ensuring all subject access requests to children’s records are dealt with fairly and in line with relevant professional guidance and legislation.

  • 20 November 2013
  • Risk alert

Telephone triage in primary care

MANY busy practices use non-clinical staff to triage calls from patients. But are your protocols and policies robust enough to protect patient safety?

  • 31 October 2013
  • Risk alert

Healthcare assistants and the flu vaccination

Ensure HCAs are not tasked to provide flu vaccinations under a Patient Group Direction.

  • 26 September 2013
  • Risk alert