New NHS equality toolkit launched

  • Date: 28 November 2011

A NEW toolkit has been launched to help ensure NHS patients and employees are treated fairly.

The Equality Delivery System (EDS) was developed by the Equality and Diversity Council following consultation with more than 3,000 patients, carers and people who work in the NHS and voluntary sector. It is designed to help hospitals, clinics and other health services ensure staff give patients the best possible care.

The toolkit will help NHS organisations prioritise better healthcare access for the disabled, provide quality care to ethnic minorities, support staff who have caring responsibilities and offer confidential advice on issues such as sexual orientation and religious beliefs.

Sir David Nicholson, chair of the NHS Equality and Diversity Council and NHS Chief Executive, said: “We must make sure workplaces treat employees, as well as patients, fairly and well. The EDS will support all NHS organisations in making this a reality.”

Minister of State for Care Services Paul Burstow MP added: “It is vital that we consistently deliver the best possible experience for patients, carers and staff in the NHS and I believe the Equality Delivery System provides the tools to do this.

“It has the potential to change the way that the NHS works for the better, helping to promote fairness, diversity and better patient care.”

For more information about the Equality Diversity System visit

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