Risk: When a patient refuses a chaperone
What should you do if a patient says “no” to a chaperone?
Case file: Threshold for a GMC investigation
...the building contractor threatens to report the doctor to the GMC over an alleged rude personal comment...
Vignette: Dame Margaret Turner-Warwick (1924 – 2017)
Dame Margaret Turner-Warwick - British thoracic specialist and first woman president of the Royal College of Physicians.
Call log
A range of common - and not so common - queries from GPs and practice managers.
Case file: Infected rash
...Mrs H is asthmatic and clinically obese, complaining of a painful skin rash for the past few weeks...
Case file: Excessive SAR request
...the patient has asked for a copy of every phone call she has ever made to the practice...
Viewpoint: Malpractice in the media
MDDUS senior lawyer Joanna Jervis provides a reality check on what really happens if you're accused of clinical negligence.
Online patient access - hot topic FAQs
Get advice on key risk areas ahead of the final deadline for online access to patient records.
Catalysing civility – resolving workplace conflict
Mediator Owen Bubbers-Jones explains how resolving team conflict can boost staff wellbeing and patient safety.
The mission to make the NHS greener
If healthcare was a country it would be the fifth largest carbon emitter in the world. But a number of innovative projects are giving cause for optimism.