This role focuses on guiding and supporting members and customers through their quote, application, onboarding and renewal journeys, ensuring a seamless and positive experience while fostering loyalty and retention.
In addition to supporting individual members, you will manage a portfolio of small corporate accounts, developing strategic relationships by understanding their business needs and delivering customised solutions for sustainable and profitable partnerships.
With expert product knowledge and proactive service, you will identify opportunities to enhance satisfaction and retention by providing personalised, solution-focused support to individual members and corporate customers.
The closing date for applications is 11pm Sunday, 24 August 2025.
For any questions regarding the role, or any enquiries from recruitment agencies or specialists, please email: HRrecruitment@mddus.com.
Company Overview
The Medical and Dental Defence Union of Scotland is a mutual organisation providing healthcare professionals across the UK with access to indemnity, assistance and support. Our people are qualified doctors, dentists and practice managers, as well as lawyers widely recognized for their medico and dento-legal expertise.