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Absence management
This webinar is open to practice managers, dentists and general practitioners and looks at the very different approaches taken to managing absence.
Complaints management during COVID-19 pandemic
In this 30-minute webinar, MDDUS risk adviser, Alan Frame, explores specific complaint management issues during the COVID-19 pandemic.
COVID-19 - stress and wellbeing
A 45-minute on-demand webinar on stress and wellbeing, hosted by MDDUS risk adviser Alan Frame.
Workflow processes
This checklist is intended to act as a health check and basic risk assessment of existing practice systems to manage the flow of clinical information and other important information both in and out of the dental practice.
Consent
This checklist is intended to act as a health check and basic risk assessment of the processes and considerations for obtaining valid consent to dental treatment, including capacity and documentation.
Managing data security breaches
MDDUS risk adviser, Alan Frame, explores the changes to data security breach reporting under the Data Protection Act 2018.
COVID-19: dentolegal essentials 2
In this 40 minute webinar MDDUS head of dental division, Aubrey Craig, focuses on queries from dentists specifically associated with the COVID-19 pandemic.
GDPR: Managing data security breaches
This course looks at what constitutes a data security breach under the GDPR and how to understand what is required when one is discovered.
An introduction to Privacy Notices
This short course is aimed primarily at data controllers and those who have a responsibility for developing organisational policies in medical and dental teams.
Human Factors - Delivering feedback and challenging behaviours
This hour-long webinar, delivered by Liz Price (senior risk adviser at MDDUS), is aimed at doctors and dentists with training or management responsibilities.