Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice. Search our library by keyword or use the filters on the left to browse by training type and topic

Results Showing | 21 - 30 of 103

Duty of candour

All staff should be aware of the practice's responsibilities in relation to the duty of candour set out in this guidance sheet.

  • Toolbox

Business continuity planning

This guidance sheet covers business continuity planning and how a GP practice can prepare for future incidents that could endanger service delivery.

  • Toolbox

Equality and diversity

Learn about the key points to consider when managing equality and diversity issues.

  • Toolbox

Complaints investigation quiz

Have a go at completing our complaints investigation quiz which addresses some of the more common dilemmas that complaints investigators may face.

  • Toolbox

Access to clinicians

This interactive exercise is designed for practice managers and GPs to use with reception and admin teams.

  • Toolbox

Complaints - responding in writing

Find helpful information and a template to assist in formulating a formal letter of response to a complaint.

  • Toolbox

Good practice in record keeping for GPs

This course is aimed at GPs and is designed to build on the requirements associated with good record keeping

  • Online course
  • 0.75 CPD points

An introduction to risk registers

This guidance sheet for GPs and managers walks you through the practical steps of formulating a risk register particular to your practice.

  • Toolbox

Chaperones - essential knowledge for working in general practice

This checklist provides a guide to the knowledge and training requirements for an effective chaperone in general practice and complements the ‘Chaperones’ checklist for managers and GPs

  • Checklist

Appointments checklist

Use this checklist to review your current appointment booking system to help ensure it is as effective as possible in reducing the likelihood of future patient harm

  • Checklist

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