Results Showing | 1 - 10 of 10
Practice and patient use of technology in practice: Understanding and mitigating the risks for primary care teams
This course takes place on Thursday, 1 September and is designed for PMs, GPs and other leads in the primary care setting.
Managing conflict with patients - part one: Primary interventions
Taking place on 1 September 2022. this is part one of this three part course.
Avoiding claims related to management of results/prescribing in GP practice
This two hour, interactive course is designed for GPs.
Managing conflict with patients - part two: Secondary interventions
Taking place on 8 September 2022, this is part two of this three part course.
Confidentiality for admin and reception staff in primary care
This interactive course is designed for admin and reception staff in primary care.
When consent becomes difficult - a masterclass for doctors
This two-hour, interactive course is suitable for all doctors and physician assistants.
Leadership: Conducting an interpersonal conflict resolution process
This two hour, interactive course is designed for anyone with a leadership role in a healthcare setting.
Managing conflict with patients - part three: Tertiary interventions
Taking place on 22 September 2022, this is the final part of this three part course.
Complaints handling for admin and reception teams in primary care
This interactive course on handling complaints is designed for administrative staff and receptionists in primary care.
Managing risk in outpatient consultations
Taking place on Wednesday, 28 September this three hour course is designed for hospital doctors undertaking outpatient consultations.