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Patient conflict: Developing organisational arrangements and responses
Taking place on Wednesday, 29 May this course is primarily aimed at employers and managers within healthcare organisations.
Complaints handling for admin and reception teams in primary care
Taking place on Wednesday, 29 May, this interactive course on handling complaints is designed for administrative staff and receptionists in primary care.
Creating safe and inclusive environments
Taking place on Thursday, 23 May this new, interactive course is suitable for doctors, dentists and other leaders working within a healthcare environment.
Probity for dentists
Taking place on Wednesday, 22 May this three hour interactive Zoom course addresses issues surrounding probity and ethics in everyday working practice.
Equality, diversity and inclusion workshop
Taking place on 21 May 2024, this interactive workshop is designed for doctors or dentists, but may also be useful for anyone working in the healthcare environment.
Communication risks for admin and reception teams in primary care
Taking place on Wednesday, 15 May this two hour, interactive course is designed for admin and reception teams working in primary care.
Professional boundaries
Taking place on 9 May 2024, this five hour, interactive course is designed for doctors and dentists but may also be suitable for other clinicians to attend.
Avoiding risk in consent: A masterclass for doctors
Taking place on Wednesday, 8 May this two-hour, interactive course is suitable for all doctors and physician assistants.
Team communication: Safer MDT working in primary care
Taking place on Tuesday, 7 May this course is designed to support the range of clinicians in working in primary care teams, as well as managers and other non-clinical roles who work with them.