Safe telephone triage
Triage systems are now seen as crucial in managing the growing strain on primary care - but how can you ensure they are safe and effective?
Treatment cancellations cause major impact
A SURVEY of 1,084 people in England who have had NHS care either cancelled or postponed this year found that 39 per cent had experienced this two or more times, and 18 per cent on the day of or on arrival for an appointment.
NHS England plans for a challenging winter
NHS ENGLAND has set out preparations for a potentially challenging winter with plans for care ‘traffic control’ centres to speed up discharge, additional ambulance hours and extra hospital beds.
Case file: Right tooth, wrong patient
...the nurse called the next patient and only then did Dr G realise she had consulted the wrong referral letter and therefore extracted the wrong tooth...
MDDUS: “Tired. Concerned. Trying not to lose hope.” A report from the NHS frontline
MDDUS members shared their experience of working for the health service as part of our review of 2022.
Insight Dental Q3 2023
In this issue:
- Safeguarding children in dentistry
- Leadership: Managing change - 10 essential tactics
- Call log
- MDDUS: “Tired. Concerned. Trying not to lose hope.” A report from the NHS frontline
- Practice management: Probationary periods
- Is it safe to apologise?
- Professional development: The power of trust
- Advice: Keeping up with CPD
- Case file: Over-diagnosis allegation
- Case file: Bony infection
- Case file: Right tooth, wrong patient
- Ethics: How should a person be?
- Vignette: Dame Margaret Turner-Warwick (1924 – 2017)
Ethics: How should a person be?
PROFESSOR Deborah Bowman reflects on how practice makes perfect, even in ethics.
Viewpoint: Malpractice in the media
MDDUS senior lawyer Joanna Jervis provides a reality check on what really happens if you're accused of clinical negligence.
Catalysing civility – resolving workplace conflict
Mediator Owen Bubbers-Jones explains how resolving team conflict can boost staff wellbeing and patient safety.
Innovation: Voice in the bank
Developing technology is giving back lost voices to patients with neurodegenerative and other disorders.