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Resource library

Search our library by keyword or use the filters on the left to browse by profession, role, category or type of content.

Case file: Tick-box error

...A GP at the practice mistakenly ticked a box on the form resulting in Mr N having his driving licence revoked...

  • 21 September 2023
  • Case study
  • Q3
  • Insight - Primary

Case file: Redaction software for SARs

... the admin team has been spending increasing amounts of time preparing responses to SARs, and the practice is considering buying redaction software to assist...

  • 21 September 2023
  • Case study
  • Q3
  • Insight - Primary

Case file: Blood in urine

...The claim states that the delay in diagnosis allowed the tumour to grow and metastasise...

  • 21 September 2023
  • Case study
  • Q3
  • Insight - Primary

Case file: Infected rash

...Mrs H is asthmatic and clinically obese, complaining of a painful skin rash for the past few weeks...

  • 25 July 2023
  • Case study
  • Q3
  • Insight - Secondary

Case file: Botox remote

...The nurse expressed concern that Dr J is providing a remote prescribing service for cosmetic treatments...

  • 25 July 2023
  • Case study
  • Q3
  • Insight - Secondary

Case file: Redaction request

...Mr L is demanding that portions of the letter be redacted, in particular reference to possible psychological factors...

  • 25 July 2023
  • Case study
  • Q3
  • Insight - Secondary

Case file: Threshold for a GMC investigation

...the building contractor threatens to report the doctor to the GMC over an alleged rude personal comment...

  • 23 June 2023
  • Case study
  • Q2
  • Insight - Primary

Case file: Infected rash

...Mrs H is asthmatic and clinically obese, complaining of a painful skin rash for the past few weeks...

  • 23 June 2023
  • Case study
  • Q2
  • Insight - Primary

Case file: Excessive SAR request

...the patient has asked for a copy of every phone call she has ever made to the practice...

  • 23 June 2023
  • Case study
  • Q2
  • Insight - Primary

Case file: Disputed consent for surgery

...the patient is unhappy with the cosmetic outcome and said he did not realise the surgery would be so invasive...

  • 21 April 2023
  • Case study
  • Q2
  • Insight - Secondary

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