Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice. Search our library by keyword or use the filters on the left to browse by training type and topic.

Results Showing | 11 - 20 of 22

Human factors risks: team communication

Many studies have demonstrated a positive link between effective communication and improved safety and increased patient satisfaction

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Maintaining the integrity of your prescribing record

The management of prescribing systems is a key risk area in general practice. This video leads viewers through common pitfalls

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Managing confidentiality in a practice setting

Confidentiality breaches do occur - and this 20-minute tutorial and addresses some of the key risk areas

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Managing face-to-face complaints

This 25-minute video explores some of the more common dynamics present in a face-to-face encounter and suggests some practical advice for complaints handlers and healthcare professionals

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Managing test results

This video guides you through the various stages involved in the results management chain, highlighting common pitfalls and providing a practical results management checklist

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Records management

This 20-minute tutorial explores the clinical and legal reasons for maintaining good patient records and how these can be invaluable when standards of care have been called into question

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Medico-legal principles

This video summarises the principles which apply to all aspects of medico-legal cases, including negligence claims, complaints, GMC investigations and inquiries into death

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Raising concerns about patient safety

In this video we examine the duties set out by the GMC and GDC for raising concerns and review commonly raised issues

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Risk tools - process mapping

This practical risk assessment tool can be applied to a whole range of medical and dental, clinical and non-clinical activities. In this 10-minute tutorial we focus on repeat prescription requests

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Safety culture in primary care

This 15 minute video focusses on the primary care setting to illustrate how culture can be assessed and changed to support the development of a safety culture

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