Practice managers training day: Managing conflict to reduce practice risk

This interactive training day is designed for medical and dental practice managers, investigating common causes of conflict and offering a practical framework to manage it.

Workshop sessions throughout the day will focus on:

  • Investigating and understanding the causes of conflict
  • Understanding individuals' responses to conflict and how to influence positive engagement
  • Identifying the most appropriate approach to dealing with different types of conflict
  • Providing a framework within which practice managers can plan to manage conflict.

The training day is open to both MDDUS members and non-members and is aimed at practice managers within medical and dental practice.

VENUE: MDDUS, 120 Blythswood Street, Glasgow, G2 4EA
TIME: 09:30 - 16:00

COST: £125 (MDDUS member)/£185 (Non-member) – includes refreshments and a buffet lunch.

BOOK NOW: To book a place click here

Places are limited, so please book early to avoid disappointment. A certificate detailing 5 hours of verifiable CPD will be provided to all delegates.