CQC toolbox

The CQC toolbox is designed to help GPs and practice managers work through key areas of quality and safety within their practice

What is the CQC toolbox and how can it help me? 

What is the CQC?

The Care Quality Commission (CQC) is the independent regulator for health and social care in England. All practices in England must be registered with the CQC and meet the essential standards they have set out.

MDDUS has a range of resources available to members which can support the development of knowledge and risk management practices across many of the areas within which the practice will be assessed.

How can the CQC toolbox help me? 

The CQC toolbox series is designed to guide practice teams through each of the five key lines of enquiry (KLOEs), prompts used by the CQC in undertaking practice assessments. The KLOEs prompt exploration of whether a practice is safe (S1-5), effective (E1-7), caring (C1-3), responsive (R1-4) and well-led (W1-5).

For each of the areas assessed, MDDUS has a range of advice, guidance and risk tools that will help practices ensure they have an understanding of and, where possible, are able to demonstrate good practice and risk assessment.

Can I speak to someone to get further advice?

This toolbox is not exhaustive but is intended to assist GP members and their teams in taking a proactive approach to meeting the requirements set out by the CQC.

For further advice, contact the MDDUS Risk Management team at risk@mddus.com, or call 0333 043 4444.

Can I get an editable version of the risk checklists? 

MDDUS practices can request editable versions of our risk checklists via risk@mddus.com.

Can I claim CPD?

Verification to include as evidence in your CPD portfolio is available for most video and eLearning content.

Advice & Support

For advice and support in a potential claim or other matter, please login to your account and complete the contact form.