MDDUS: “Tired. Concerned. Trying not to lose hope.” A report from the NHS frontline
MDDUS members shared their experience of working for the health service as part of our review of 2022.
Insight Dental Q3 2023
In this issue:
- Safeguarding children in dentistry
- Leadership: Managing change - 10 essential tactics
- Call log
- MDDUS: “Tired. Concerned. Trying not to lose hope.” A report from the NHS frontline
- Practice management: Probationary periods
- Is it safe to apologise?
- Professional development: The power of trust
- Advice: Keeping up with CPD
- Case file: Over-diagnosis allegation
- Case file: Bony infection
- Case file: Right tooth, wrong patient
- Ethics: How should a person be?
- Vignette: Dame Margaret Turner-Warwick (1924 – 2017)
Ethics: How should a person be?
PROFESSOR Deborah Bowman reflects on how practice makes perfect, even in ethics.
Viewpoint: Malpractice in the media
MDDUS senior lawyer Joanna Jervis provides a reality check on what really happens if you're accused of clinical negligence.
Catalysing civility – resolving workplace conflict
Mediator Owen Bubbers-Jones explains how resolving team conflict can boost staff wellbeing and patient safety.
Innovation: Voice in the bank
Developing technology is giving back lost voices to patients with neurodegenerative and other disorders.
Case file: Infected rash
...Mrs H is asthmatic and clinically obese, complaining of a painful skin rash for the past few weeks...
Case file: Botox remote
...The nurse expressed concern that Dr J is providing a remote prescribing service for cosmetic treatments...
Case file: Redaction request
...Mr L is demanding that portions of the letter be redacted, in particular reference to possible psychological factors...
Candour: Is it safe to apologise?
MDDUS advisers are often asked whether an apology to a patient amounts to an admission of guilt that can be used against you.