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Resource library

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Professional pitfalls in social media use

Social media is now a part of all our lives – and it is important to be aware of expectations on how doctors and dentists should behave online.

  • 02 October 2023
  • Risk alert

Burnout risks patient safety

There is a well-established causal relationship between reduced clinician wellbeing and increased patient safety incidents - and the rise in the incidence and severity of reported burnout is concerning

  • 31 October 2022
  • Risk alert

Providing incident statements and reports

Engaging in incident investigations can seem daunting but it is important to provide any required statement or report in a clear, detailed and objective manner

  • 29 October 2021
  • Risk alert

Domestic abuse and remote consulting

HOUSEHOLD isolation measures during the pandemic have increased risks for those under threat from domestic abuse. A majority of clinical interactions now being undertaken remotely means reduced opportunities to recognise and act on cases. What can you do to help potential victims?

  • 30 October 2020
  • Risk alert

Opioid prescribing risks

OPIOID addiction has reached crisis proportions in the US – but UK prescribers also face increasing risk.

  • 29 October 2019
  • Risk alert

Plain English for patients

Clear and comprehensible outpatient letters are of vital importance for safe healthcare - and they should be addressed to the patient

  • 26 October 2018
  • Risk alert

Altering patient notes

CLINICAL notes are an important record of the encounters between medical or dental staff and their patients. Altering them in a less than honest or straightforward way can result in serious consequences.

  • 27 October 2017
  • Risk alert

Recording patient calls

HEATLHCARE providers are increasingly opting to record telephone interactions with patients - but it is important to be aware of data protection implications.

  • 27 October 2016
  • Risk alert

Text messaging patients

ISSUING patient reminders or alerts can be a time-consuming task for practices which is why many are turning to texting - but there are risks to consider before clicking "send".

  • 28 October 2015
  • Risk alert

Who would be a Good Samaritan?

RECENT media coverage of a locum doctor refusing to leave his office to help an injured pensioner has reignited debate over a doctor’s ethical duty towards patients not under their care.

  • 31 October 2014
  • Risk alert

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