Altering clinical records – do’s and don’ts
Clinical records should be made contemporaneously - but there are occasions when it's reasonable to alter an existing record
Disclosure of patient records
Knowing how to respond appropriately to different types of access requests poses an ongoing challenge for busy practices.
Need a dentist, then why ask a doctor?
A common dilemma faced by GP practices in the busy holiday season is whether to treat patients who present with dental problems. Here are some points to consider.
Remote prescribing
PRESCRIBING medication is a common outcome in consultations but it is not without obvious risks - and these can be increased when consulting remotely.
Data concerns when texting patients
TEXT messaging patients has become almost routine in healthcare today but robust processes are still needed to monitor and control both message content and intent, as well as protect patient confidentiality.
Blurred boundaries
IT can be tricky remaining detached from patients on a personal basis, particularly for GPs who often have longstanding clinical relationships with individuals and families. Risk adviser Liz Price offers some advice.
Watching the watchers
Do you make use of video surveillance in your practice? The Information Commissioner’s Office has significantly revised its CCTV code of practice and these changes must be considered in addition to requirements from the new General Data Protection Regulation (GDPR) and developing technologies.
Off the register
A lapsed professional registration is not worth the trouble to you or your staff.
Deviating from clinical guidelines
Clinical guidelines are not statutory codes - clinicians must use professional judgment in applying the principles to each unique situation they encounter.
Patient leaflets and brochures
ARE clinicians responsible for the content of third-party leaflets or brochures given out to patients? A recent court case addressed this question.