Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice. Search our library by keyword or use the filters on the left to browse by training type and topic.

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Complaints

It is essential that practices have a clear and transparent process for dealing with complaints.

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Confidentiality

Maintaining confidentiality is essential in providing safe patient care.

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Handling results

The results management chain is an area where we regularly see things going wrong. Significant patient harm can occur, often due to a failure to manage test requests effectively leading to delayed or missed diagnosis and treatment.

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Prescribing

A significant percentage of negligence claims arise from prescribing system errors , making this an important risk area for practices to consider.

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Record keeping

Good medical records can ensure that patients receive continuity of care.

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Referrals

Delays in referring patients for further tests or specialist opinion can lead to delayed diagnosis and potential patient harm.

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Incident reporting system checklist

Use this checklist to review your current incident reporting system, or as a good practice checklist when developing or implementing a new system for your practice

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Prescribing record

This checklist leads team members involved in a practice's prescribing system through the main risk areas related to managing prescribing records

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Record keeping - workflow processes checklist

This checklist can be used by practice managers or GPs to review your practice processes for viewing and actioning patient results and hospital correspondence

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Referring patients checklist

This checklist will aid your review of your current referral process and help ensure that it is as effective and safe as possible

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