Training for members

MDDUS learning materials and courses are designed specifically for members and their teams to use either on an individual basis or in a team-based session. Our aim is to highlight some of the most common medico- and dento-legal risk areas and offer guidance and practical advice on achieving best practice.
Search our library by keyword or use the filters on the left to browse by training type and topic.

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Delegation to HCSWs or HCAs

This checklist can help decide which tasks are suitable for delegation to HCSWs/HCAs, mitigating some of the potential risks

  • Checklist

Clinical record keeping checklist

This checklist can help to review the way your practice manages the integrity and security of patient records, to ensure record keeping complies with General Medical Council guidance

  • Checklist

Complaints handling checklist

Use this checklist to review your current system for handling complaints, or as a good practice checklist when setting up a new process within your practice

  • Checklist

Incident reporting system checklist

Use this checklist to review your current incident reporting system, or as a good practice checklist when developing or implementing a new system for your practice

  • Checklist

Dental records management checklist

This handy risk checklist will assist dental practices in ensuring they have robust systems and processes in place to manage their patient records

  • Checklist

Complaints

It is essential that practices have a clear and transparent process for dealing with complaints.

  • Toolbox

Record keeping

Good medical records can ensure that patients receive continuity of care.

  • Toolbox
  • GP toolbox

Referrals

Delays in referring patients for further tests or specialist opinion can lead to delayed diagnosis and potential patient harm.

  • Toolbox
  • GP toolbox

Chaperones

Intimate examinations can be an uncomfortable experience for patients, but the presence of a chaperone can help put them at ease.

  • Toolbox
  • GP toolbox

Confidentiality

Maintaining confidentiality is essential in providing safe patient care.

  • Toolbox
  • GP toolbox

Advice & Support

For advice and support in a potential claim or other matter, please login to your account and complete the contact form.