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Medical and Dental Receptionist Courses

MDDUS medical receptionist and dental receptionist courses cover key knowledge and skills required for medical and dental receptionists to engage in safe practice. Topics include:

• Why does risk matter
• Communication in the practice
• Protecting yourself
• Customer care
• Quality in practice
• Ethics and patients rights
• Safe handling of results
• The receptionist's role in prescribing systems
• Health and Safety
• First Aid (achieving Emergency First Aid (Appointed Persons) Certificate)

We often run topics in whole or in parts across local regions and can tailor the course specifically for dental receptionists or hospital receptionist teams on request.

2008 Receptionist Development Programme

Dates:

• Module 1 (duration 3 days): 7, 8 & 9 May 2008
• Module 2 (duration 3 days): 10, 11 & 12 September 2008

Venue: Glasgow office

Download the flyer below for course details:

Receptionist Development Programme 2008

To register interest or book a place on the course email us at education@mddus.com